Do you have any doubt? To solve your questions more quickly, display the lists below, selecting the specific topics related to your query. If you can not find the information you are looking for, you can contact us through the following form.

1. CONFIGURE MY ACCOUNT

2. WIN MONEY AND PRIZES WITH CAPTURO

2.1 MISSIONS

2.2 CONTESTS

3. CAPTURO COMMUNITY

1. CONFIGURE MY ACCOUNT

My profile options

How do I configure my profile?

To configure your profile you must enter My Profile, then in the upper right corner click on Options and Edit Profile you can change your personal information, add your biography and configure your location.

How can I edit my current location?

You can change your location you must enter My Profile, then in the upper right corner click on Options and Edit Profile you must fill in the Location box.

Why should I add my location?

In this way Capturo can notify you of the contests and missions that are closest to your location. This information will be invisible to other users.

Why can not I upload a photo to my profile?

In your profile you will see the main photograph of the social network with which you decide to access Capturo. If you want to change your main photo you must enter in My Profile, then in the upper right corner click on Options and Edit Profile you will find the option Change my profile photo. If you can not upload a new image, check that the measurements and the weight of the photos correspond to those allowed by the platform.

What should I write in my biography?

You can write what you want, but it is advisable that you write something about yourself or about the interests and motivations that you have in order that other users can follow you.

How can I configure my notifications?

Go to My Profile, then in the upper right corner click on Options and within Notifications you can decide whether or not you want to receive notifications about: your photos and videos, new followers and new features of Capturo.

How does the Capturo payment system work?

At the moment Capturo works with PayPal as payment method and it is necessary to create an account, write the address associated to it and synchronize it in order to receive the money you earn through the application.

How can I create an account in PayPal?

You can create a free PayPal account through this link and then add it in Edit Payment Options.

Where can I check my payments?

Enter My Profile and then access My portfolio, here you can check the money received and withdraw it when you wish through your PayPal account

How can I withdraw my money?

Once you receive the payment, consult My Portfolio and access the Make Payment button, where you can withdraw the accumulated amount through your PayPal account.

2. WIN MONEY AND PRIZES WITH CAPTURO

2.1 MISSIONS

What is a mission?

The missions are at the bottom of the main screen and consist of tasks with a description and specific location in which you can participate by sending your photos and videos to qualify for economic compensation.

How can I participate in a mission?

Offering original and quality content you will always have more opportunities to win prizes and money. Avoid blurred, moved or badly framed photos and read the description of the mission and follow the recommendations. Check that you are within the deadline and send your photo or video.

How do I send a photo or video?

Within each mission, click on the camera icon in the lower right corner and use the Capturo camera to take the photo or video or send the content from the gallery, where you can access the contents of your smartphone and choose the photo or video with which you want to participate in the mission.

How can I save the mission to participate later?

Within each mission there is the option to save the mission as a favorite by clicking on the icon with a heart shape, so you can complete the mission at another time.

How do I share it with my contacts?

If the mission is located in another place and you know someone who is close to it, you can click on the share icon and send the mission to your contacts through different platforms.

How can I configure mission notifications?

Click on Missions, access Settings and select your time availability so that Capturo does not bother you when you are busy.

How to find nearby missions?

If you click on Missions you will see that the first tab Near you shows you the missions closest to your location. You can also access the missions map by clicking Missions and then clicking on the first icon in the upper right corner, where you can see all the active missions by location.

2.2 COMPETITIONS

What is a contest?

The contests are at the bottom of the main screen and consist of tasks with a description in which you can participate by sending your photos and videos to opt for a prize.

How can I participate in a contest?

Offering original and quality content you will always have more opportunities to win prizes and money. Avoid blurred, moved or badly framed photos and read the description of the mission and follow the recommendations. Check that you are within the deadline and send your photo or video.

How do I send a photo or video?

Within each contest click on the camera icon in the lower right corner and use the Capturo camera to take the photo or video or send the content from gallery, where you can access the content of your smartphone and choose the photo or video with which you want to participate in the contest.

How can I save the contest to participate later?

Within each contest there is the option to save the mission as a favorite by clicking on the icon with a heart shape, so you can complete the contest at another time.

How do I share the contest with my contacts?

If you want to send the contest to your contacts you can do it by clicking on the share icon through different platforms.

3. CAPTURO COMMUNITY

Discover our community

Use the Popular tab to see what happens next to you or discover new users with your same interests every day and follow them to show their content in your daily feed, upload your own photos and receive likes.

Upload your photos and videos

In Capturo you can also store your photos and videos by uploading content in free mode, this allows you to create a portfolio where companies can be interested in your photos and videos.

How to follow a user?

You only have to enter the user’s profile and click on the follow button that is in the upper right corner.

How to share photos with my friends?

You can share photos and videos from the app and upload them to other platforms by clicking on the share button located in the upper right corner of the photo or video.

We are interested in your opinion

If there is something you can not find, we have not been able to answer you in this guide or you want to make us a suggestion to help us improve our services, you can fill out this form.